Dr. Schwartz offers in-person, phone, and video counseling to make your psychological treatment as accessible as possible. For video sessions, you will need to create an account, and your setup must be completed before you're able to use the video counseling software.
Already have an account? Login here.
Need to create an account?
Please fill out the form here with your: name, email address, and phone number. Dr. Schwartz will reach out to you to help create your account and receive follow-up instructions to complete the setup.
Steps for checking into your Online Video Session:
- Login to your account using the link above.
- Navigate to the calendar and click on your appointment to locate the 'Check In' button.
- Click 'Check In' to enter the virtual room where we will meet for the session.
- Locate the chat feature in the bottom right corner to communicate with me before beginning the session.
- When we are ready to begin press 'Start Session' to activate your microphone and camera.
- Your computer may show a message asking to allow the program to access your microphone and camera.
Are You Ready For Online Therapy?
- Do you have a laptop, desktop PC, or Mac that is 3 years old or newer? Older devices may struggle to run the program properly.
- Is your space equipped with a WiFi or other internet connection that is reliable? Connecting directly to your router using an ethernet cable for wired internet is recommended, though wireless networks can work fine as well.
- Have you downloaded Chrome or Firefox to your computer to use as your internet browser? Standard browsers such as Internet Explorer, Microsoft Edge, or Safari on a Mac may encounter compatibility issues with the video software.
- Do you have access to a working webcam? Most modern laptops have built-in webcams which will work great for online therapy! If you have a desktop computer, you may need to purchase and set up an external webcam.
- Are you comfortable navigating computer software? The online portal is easy to navigate and does not require any training to use.
Looking for additional assistance? Account Portal FAQ Index: Click Here | Webcam & Microphone Test: Click Here